Terms, Return Policy, Shipping

The following describes the terms under which Rag Rehab Inc. ("Rag Rehab," "we," "our," or "us") provide the http://www.RagRehab.com website (the "Rag Rehab Service" or the "Service") to you.

1. Introduction

By using the Service, you accept the Rag Rehab Terms of Use and the following terms, conditions, and policies, including any future amendments (collectively, the "Agreement"):


If you register on behalf of a business, you represent to Rag Rehab that you have the authority to bind that business and that your acceptance of this Agreement will be treated as acceptance by that business.

Changes and Modifications. Rag Rehab reserve the right, at its sole discretion, to change, modify, add, or remove portions of this Agreement at any time. As long as you comply with this Agreement, Rag Rehab grants you a limited, revocable, non-exclusive, non-assignable, non-sublicenseable right to access and use the Service as it is intended to be used and in accordance with this Agreement and applicable law. We grant you no other rights, implied or otherwise.

Links to Other Sites. The Service may contain links to other affiliated or independent third-party websites ("Linked Sites"). These Linked Sites are provided solely as a convenience to our visitors. Such Linked Sites are not under Rag Rehab' control, and Rag Rehab is not responsible for and does not necessarily endorse the content or practices of such Linked Sites, including any information or materials contained on such Linked Sites. You will need to make your own independent judgment regarding your interaction with these Linked Sites.

2. Description of Services

General Description. The Rag Rehab Service allows you to design and order your own custom t-shirts and apparel, and upload photos that show off your designs. You may also use the Service to rate and review your orders.

Adults Only. The Rag Rehab Service is intended for adults only. You must be 18 years of age or older – or have the consent of your parent or guardian – to use the Rag Rehab Service or the http://Rag Rehab.com website. In accordance with Federal Children's Online Privacy Protection Act of 1998 (COPPA), Rag Rehab will never knowingly solicit, nor will we accept, personally identifiable information from members known to be under thirteen (13) years of age. Please see our privacy policy for additional information or for how to notify us of any concerns you may have in this regard.

3. Conditions of Use

As a condition of use, you agree to the following:

› You will not upload, post, email, transmit, or otherwise make available any content that is in violation of copyright law, trademark law, or any other law protecting intellectual property in any jurisdiction, or that violates an individual's right to publicity or privacy.
› You will not use the Service to harass, threaten, impersonate, or intimidate anyone.
› You will not upload, post, email, transmit, or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable.
› You will not upload, post, email, transmit or otherwise make available any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," "affiliate links," or any other form of solicitation.
› You will not transmit any worms or viruses or any code of a destructive nature.
› You will not copy, modify, create a derivative work of, reverse engineer, decompile or otherwise attempt to extract the source code of the Service or any part thereof.
› You will not violate any local laws in your jurisdiction (including but not limited to intellectual property laws).
› You will not use the Service for any illegal or unauthorized purpose. If you are an international visitor, you agree to comply with all local laws regarding online conduct and acceptable content.

4. Content

The Service allows you to upload, transmit, publish, and disseminate text, designs, photographs, and other content ("User Content"). The Service also allows such content to be shared through third-party web services such as Facebook and Twitter.

When you upload or otherwise provide your own original User Content to or through the Service, you retain ownership of any copyright (and any other rights) you already hold in your User Content. You also represent and warrant that, with respect to all User Content that you upload, transmit, publish, and disseminate through the Service, (a) you have all the rights and licenses necessary to use, reproduce, publish, display publicly, perform publicly, distribute or otherwise exploit such User Content in connection with the Service, and to grant to Rag Rehab the licenses set forth in this Agreement; (b) the User Content will not infringe or otherwise violate the copyright, trademark, or any other right of any third party; and (c) you have the consent, release, and/or permission of each identifiable person depicted in your User Content to upload, transmit, publish, and/or disseminate their name and/or likeness through the Service.

By submitting User Content as set forth above, you hereby do and shall grant to Rag Rehab and its successors, assigns, and third party service providers, a worldwide, non-exclusive, perpetual, irrevocable, royalty-free, fully paid, sublicensable, and transferable license to use, reproduce, modify, create derivative works based on, distribute, publicly display, and publicly perform, the User Content solely for purposes of providing you with the Service and advertising and promoting the Service — including, but not limited to, through the Rag Rehab.com website and through Rag Rehab social media channels, such as Facebook — in any medium and by any means currently existing or yet to be devised.

Rag Rehab makes User Content available at its sole discretion and may disable access to any User Content at any time and for any reason. By using the Service, you acknowledge and agree that Rag Rehab does not guarantee access to and/or hosting of User Content that is published through the Service. For example, if User Content violates these Terms of Use, access to it may be disabled. Rag Rehab has the right to refuse any order made through the Service for any reason including, but not limited to, Rag Rehab' determination, in its sole discretion, that User Content may be infringing.

5. Payments, Returns, Refunds, and Cancellation Policy

At Rag Rehab, we strive to ensure that goods ordered through the Service are always accurate and of the highest quality. Apparel you design or order through the Service are customized and unique to you.

Time of payment. Due to the extensive amount of work required prior to the printing and shipping of your order (e.g. artwork preparation), you will be charged at the time your order is placed.

Cancellations after printing has begun. Because of the customized nature of these goods, we do not allow cancellations once we begin printing an order. Orders enter the printing process as early as one business day after they are placed on our website.

Cancellations before printing has begun. We allow cancellations on orders that (i) have been processed but (ii) have not yet begun the printing process. Cancellations in this phase are subject to a fifteen percent (15%) cancellation fee of the order total. (This cancellation fee covers costs associated with preparing for an order, including artwork processing, prepress processing, and material preparation costs.) Orders are processed as early as minutes after they are placed on our website, and enter the printing process as early as one business day after they are placed on our website.

Refunds and exchanges. We do not accept refunds or make exchanges after an order has been printed and/or shipped. If, upon receipt of your finished merchandise, you feel that your order was incorrect due to an error on our part, please submit a claim to http://www.Rag Rehab.com/claims within 14 days of your delivery date. Claims are handled on a case-by-case basis.

Shipping All ready-made orders will ship in 2 business days, all custom printed items will ship in 3 business days. Shipping is USPS and ship from the USA in Los Angeles. You will receive and email when your order has shipped

6. Referrals

When you place an order through the Service, you may be given a promotional referral code that is associated with your order. Give this code to your friends! If a new Rag Rehab customer (i.e., a household or individual which has not previously ordered from Rag Rehab that you are personally acquainted with) places an order of twelve (12) shirts or more within two months of the order with which your code is associated, we will refund fifteen dollars ($15.00) to the credit card you used to pay for your original order.

7. DMCA / Intellectual Property

If you believe that Rag Rehab, or any consumer using the Service, has violated a copyright, trademark right, or any other intellectual property right you claim in your work, please contact us pursuant to the Digital Millennium Copyright Act ("DMCA") and our Intellectual Property Policy at copyright@RagRehab.com and review our DMCA / Intellectual Property Policy for more details on how to properly notify us of an intellectual property issue.

8. Rag Rehab' Intellectual Property

All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, content, and computer code (collectively, "Rag Rehab Content"), including but not limited to the design, structure, selection, coordination, expression, "look and feel," and arrangement of such Rag Rehab Content, contained in the Service is owned, controlled, or licensed by or to Rag Rehab, and is protected by trade dress, copyright, patent, and trademark laws, and various other intellectual property and other rights. Your User Content (as defined above) is owned by you, and is not Rag Rehab Content.

Except as expressly provided in this Agreement or otherwise permitted by law, no Rag Rehab Content may be used, copied, reproduced, modified, republished, uploaded, posted, publicly displayed, publicly performed, publicly performed by means of a digital audio transmission, encoded, translated, transmitted, or distributed in any way to any other computer, server, website, or any other medium for publication or distribution or for any commercial enterprise or purpose, without the Rag Rehab' express prior written consent.

For the avoidance of doubt, and without limiting the forgoing, you retain ownership in any trademarks, logos, trade dress or other design elements owned by you which you apply to goods purchased through the Rag Rehab Service.

9. Violation of this Agreement - Termination

You agree that Rag Rehab may, in its sole discretion and without prior notice, terminate your access to the Service and/or block your future access to the Service if it determines that you have violated this Agreement or other agreements or guidelines which may be associated with your use of the Service. Please note that it is Rag Rehab' policy to terminate the account of members who repeatedly violate the copyrights, trademark rights, or other intellectual property rights of third parties.

If Rag Rehab does take any legal action against you as a result of your violation of this Agreement, Rag Rehab will be entitled to recover from you, and you agree to pay, all reasonable attorneys' fees and costs of such action, in addition to any other relief granted to Rag Rehab. You agree that Rag Rehab will not be liable to you or to any third party for termination of your access to the Service.

10. Disclaimer of Warranties

YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE, AND ANY GOOD OR SERVICE ORDERED THROUGH THE SERVICE, IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. RAG REHAB AND ITS SUBSIDIARIES, DIRECTORS, OFFICERS, EMPLOYEES, STOCKHOLDERS, AND LICENSORS (THE "RAG REHAB AFFILIATES") EXPRESSLY DISCLAIM ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE OR ANY WARRANTY OR CONDITION ARISING BY USAGE OF TRADE, COURSE OF DEALING OR COURSE OF PERFORMANCE. RAG REHAB AND THE RAG REHAB AFFILIATES MAKE NO WARRANTY THAT (a) THE SERVICE WILL MEET YOUR REQUIREMENTS; (b) THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (c) CONTENT WILL BE HOSTED AND/OR TRANSMITTED WITHOUT INTERRUPTION OR CESSATION; (d) ANY PRODUCTS, SITES, INFORMATION OR OTHER MATERIAL, WHETHER IN TANGIBLE OR INTANGIBLE FORM, PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR EXPECTATIONS OR ANY STANDARD OF QUALITY; AND (e) ANY DEFECTS IN THE OPERATION OR FUNCTIONALITY OF THE SERVICE OR RELATED SOFTWARE WILL BE CORRECTED.

ANY MATERIAL, INFORMATION, OR DATA DOWNLOADED, VIEWED, SHARED, OR OTHERWISE ACCESSED THROUGH THE SERVICE IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULT FROM THE DOWNLOADING, VIEWING, SHARING, OR OTHERWISE ACCESSING OF SUCH MATERIAL. NO ADVICE, REPRESENTATION OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM RAG REHAB OR THROUGH THE HTTP://RAG REHAB.COM WEBSITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE AGREEMENT.

11. Limitation of Liability

YOU EXPRESSLY UNDERSTAND AND AGREE THAT RAG REHAB AND THE RAG REHAB AFFILIATES WILL NOT BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES THAT MAY BE INCURRED BY YOU, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY. THIS INCLUDES, BUT IS NOT LIMITED TO, ANY LOSS OF PROFITS, GOODWILL OR BUSINESS REPUTATION; ANY LOSS OF DATA; ANY COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; OR ANY OTHER INTANGIBLE LOSSES. THIS ALSO INCLUDES ANY LOSS OR DAMAGES THAT MAY BE INCURRED BY YOU AS A RESULT OF (a) ANY CHANGES THAT RAG REHAB MAY MAKE TO THE SERVICE; (b) ANY PERMANENT OR TEMPORARY CESSATION OF THE SERVICE; (c) THE DELETION OR CORRUPTION OF OR FAILURE TO STORE ANY USER CONTENT MAINTAINED THROUGH THE SERVICE; OR (d) YOUR FAILURE TO KEEP YOUR PASSWORD OR ACCOUNT DETAILS SECURE. THE LIMITATIONS AND EXCLUSIONS OF LIABILITY ABOVE SHALL APPLY IRRESPECTIVE OF THE THEORY OF LIABILITY, INCLUDING CONTRACT (INCLUDING FUNDAMENTAL BREACH), WARRANTY, PRODUCT LIABILITY, STRICT LIABILITY, TORT (INCLUDING NEGLIGENCE) OR OTHER THEORY, EVEN IF WE (OR OUR AFFILIATES) HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

YOU SPECIFICALLY ACKNOWLEDGE THAT RAG REHAB AND THE RAG REHAB AFFILIATES SHALL NOT BE LIABLE FOR USER CONTENT OR THE INFRINGING, DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU.

12. Exclusions and Limitations

SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN DAMAGES. ACCORDINGLY, ONLY THE LIMITATIONS THAT ARE LAWFUL IN YOUR JURISDICTION WILL APPLY TO YOU AND, IN SUCH INSTANCES, RAG REHAB AND THE RAG REHAB AFFILIATES' LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

13. Indemnification

You will defend, indemnify, and hold Rag Rehab and/or the Rag Rehab Affiliates harmless from and against any and all liabilities and costs (including reasonable attorneys' fees) incurred by Rag Rehab and/or the Rag Rehab Affiliates in connection with any claim arising out of your breach of the Agreement. Rag Rehab reserves the right, but has no obligation, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.

14. General Terms

Entire Agreement. This Agreement is the whole legal agreement between you and Rag Rehab. It governs your use of the Service and completely replaces any prior agreements between you and Rag Rehab with respect to the Service. You may also be subject to additional terms and conditions that may apply when you use or purchase other services from Rag Rehab and affiliated services.

Governing Law. You agree that all matters relating to your access to or use of the Service, including all disputes, will be governed by the laws of the United States and by the laws of the State of California without regard to its conflicts of laws provisions. You agree to the personal jurisdiction by and venue in the State and Federal courts in Alameda County, California, and waive any objection to such jurisdiction or venue.